Signing into Helpdesk Ticketing System
From a browser (Chrome, Firefox or Edge) you will go to http://helpdesk.allwastecorp.com
Click the Sign In button
You will then be presented with a sign in screen. You will click the lower button saying sign in with SSO.
It will then give you a pop up where you will put in your network username (email address) and password (what you sign into your machine first thing in the morning).
Once you have entered your sign in it will then ask for your password.
You will then be prompted for your verification code.
Once you have verified your code it will ask you if you wished to stay signed in.
Check the ‘Don’t show this again’ box and say Yes. After this you will be taken into the helpdesk area where you can see your current tickets and already worked tickets along with knowledge bases and other tools for your use.
There will be a guide built out for the helpdesk itself coming out soon.